Here is some trip planning advice to help you plan your business trip or luxury holiday on our private jet charters and allow you to enjoy your flight knowing that all the necessary details have been taken care of. As well as providing the highest standards of luxury, comfort and customer service, we aim to make your entire travel experience as safe, enjoyable and peaceful as possible.
We offer a 24 hour service, 7 days a week. With this availability we serve most airports throughout the Australian and the Pacific region and require only a minimum of amount of notice to get you airborne – sometimes as little as one hour.
Flights do need to be confirmed before the flight commences. You do not require any tickets but you must arrive at least five minutes before your flight and bring valid ID such as an Australian driver’s license, and for international travelers a valid passport.
All of our jet charter aircraft are completely stocked with a complimentary bottle of Moet as well as a range of beverages and light refreshments. We have the flexibility to cater for any special diets or requirements.
We will be happy to discuss your catering requirements when we book your flight. We require a minimum of 12 hour’s notice to provide customised catering to our valued clients and your meal will be ready and waiting for you when you board your private charter jet.
Passports and visas
Before travelling internationally, you must check whether you have a valid passport. Certain countries require that visitor’s passports be valid for a set period beyond their intended length of stay. You should allow ten working days for passports to be sent to you and there is also a Priority Processing Service.
You should check whether the countries you are travelling to require visas, even if you are only visiting them through transit. For all countries, contact the nearest embassy or consulate of the country you intend to visit well in advance of travel.
Visit the Department of Foreign Affairs and Trade website for more details.
Medical and travel insurance
Medical and travel insurance should be arranged prior to the journey commencing. Choosing the right policy for your trip is important so do your research to see what you can claim, the levels of excess, time periods involved and the terms and conditions that apply.
Your health insurance provider and credit card provider or independent insurance companies may be able to help you with medical and travel insurance. Alternatively, call us and we’ll help you arrange your travel insurance prior to flying with us.
It is important to find out what immunisations are required if you are planning to travel internationally to Australia and the Pacific region. It is suggested that six weeks prior to your travel that you consult a doctor to ensure you have all your necessary shots and/or tablets.
The World Health Organisation (WHO) provides information for travellers on its website. You can also find out more about visa requirements from Smartraveller: The Australian Government’s travel advisory and consular assistance service.
Read our charter flights FAQ for more trip planning advice or call Brad Edwards, Chief Pilot, directly on 1800 747 800 for more information.